Privacy Policy — Ontario’s Best Docks & Decks Inc.
Effective date: October 1, 2025
1. What we collect
We collect only what we need to provide services: your name, contact info (address, phone, email), site details (measurements, photos), invoicing/payment data. We may also collect technical info (e.g. IP address, cookies) when you use our website.
2. Why we collect it
To provide quotes, install/remove docks, communicate with you, process payments, schedule work, and comply with legal & tax obligations. Marketing uses only happen with your consent.
3. How we share it
We never sell your personal information. We may share it with trusted third parties (suppliers, contractors, payment processors) strictly to fulfill services you request. Legal requirements may require disclosure.
4. How we protect it
We use physical, technical, and administrative safeguards: secure storage, encrypted communications for sensitive data, limited access to information. If a breach occurs, we notify affected individuals and authorities as required by law.
5. Retention
We keep your records only as long as needed for service, legal, tax, or warranty requirements (typically up to **7 years**), then securely destroy or de-identify them.
6. Your rights
You can request access, correction, or deletion of your personal information. You can also opt out of marketing communications. Contact us for any of these.
7. Changes to policy
We may update this policy. Any changes will be posted here with the new “effective date.”
8. Contact us
If you have questions or requests about your privacy:
Email: info@bestdocksontario.com
Phone: 647-804-4849
